Case Management Assistant

Location: Sacramento, CA
Pay: $23 – $24 an hour
Job type: Full-time
Open until: Until filled

How to apply: Send us your resume through our careers page.

Rx HealthCare Services is hiring a Case Management Assistant to join our Medi-Cal Waiver Program (MCWP) case management team. You will support the Program Manager and our nurse and social work case managers with participant records, billing documentation, correspondence, scheduling and day-to-day office administration.

What you’ll do

• Process MCWP enrollments within 48 hours
• Process participant waiver numbers; coordinate initial assessments, referrals, consents and medical records
• Be the first line of support for participants on monthly voucher pick-up and mailings
• Keep participant records accurate and confidential, in line with HIPAA
• Research and run monthly billing and reports
• Manage phones, team calendars, recurring meetings and meeting logistics
• Send and receive Case Management faxes through eFax and route them to the right case manager
• Request accounts, system access and equipment for team members through IT
• Make approved purchases on the company credit card and turn in receipts
• Support outreach to physicians, discharge planners and community agencies, and represent Case Management in the community

What you bring

• 5+ years of general office or administrative support experience, including composing business correspondence
• Bachelor’s degree preferred, or five years of administrative experience; college-level coursework in general business preferred
• Strong attention to detail and organization; able to prioritize, multi-task and meet deadlines
• Excellent written and verbal communication skills
• Proactive problem solver and quick learner, comfortable working with minimal supervision
• Proficient in Outlook, Word, Excel, Teams and eFax, with basic troubleshooting skills
• Current, valid California driver’s license, a car available for daily work, and car insurance as required by the State of California

Work environment

Office-based with regular local driving; prolonged sitting and computer work; occasional lifting up to 25 lbs.

Schedule: Monday to Friday, in office.
Work location: In person