Caregiving Coordinator

Location: Sacramento, CA
Pay: $20 – $23 an hour
Job type: Full-time
Open until: Until filled

How to apply: Apply on Indeed, or send us your resume through our careers page.

Rx HealthCare Services is looking for a driven Caregiving Coordinator to work within our Caregiving Division. The Caregiving division is one of the original departments of Rx HealthCare Services, providing services in the home for over 35 years! If you’re someone who thrives on helping people, enjoys working in a busy office, and is looking to learn more about the healthcare industry, this is a great opportunity for you.

On-call rotation required: This position takes part in a required weeknight and weekend on-call rotation. On-call is handled by phone and is paid: you take after-hours calls from clients and caregivers and fill open shifts.

Basic qualifications

• Experience: at least 1 year of administrative office experience within healthcare.
• Able to take part in a required weeknight and weekend on-call rotation (by phone).
• Excellent interpersonal relations and communication, strong ability to multi-task, and experience using the Microsoft Office suite.
• Scheduling or staffing coordination experience preferred.

General responsibilities

The Caregiving Coordinator reports to the Caregiving Supervisor and is the liaison between clients, field staff and the Supervisor. They are responsible for the full hiring cycle for non-medical staff, manage client relationships, staff retention and relationships, and lead recruiting and marketing, both online and in person. They also help develop the Caregiving program. The Coordinator schedules field staff for private home care and for facility settings, covers the weeknight and weekend on-call rotation, handles department payroll and keeps staff credentials current: licenses, training hours and other annual renewals.

Essential duties

• Take part in the required weeknight and weekend on-call rotation: handle after-hours calls from clients and caregivers by phone and fill open shifts.
• Maintain the schedule for all clients, caregivers and contracted facilities.
• Provide excellent communication and customer service to field staff and clients.
• Drive staff recruitment through online job boards, in-person marketing events and strategic sourcing.
• Screen, interview and hire field staff.
• Conduct new hire orientations for field staff.
• Compile timecards and process weekly payroll.
• Secure staff for absences and adjust schedules as needed.
• Conduct client satisfaction and follow-up meetings as needed.
• Keep all required staff documents current (TB test, CPR, car insurance, etc.).
• Assist the Supervisor with marketing tasks as needed.

Hours and benefits

• Full-time, Monday to Friday, in office, plus a required weeknight and weekend on-call rotation (by phone, paid)
• Benefits: 401(k) with matching, health, dental and vision insurance, flexible spending account, health savings account, life insurance, paid time off, parental leave, referral program

Work location: In person